Refund policy

Refund Policy

We want you to love your Dormeva pillow. If you are not fully satisfied, you may request a return within 30 days of delivery.

Returns

To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging where possible. Contact us via our Contact page to start a return.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within a reasonable time.

Damaged or incorrect items

If you receive a damaged or incorrect item, please contact us immediately so we can resolve the issue as quickly as possible.